The Company is committed to contribute business values based on social and environmental responsibility, while appropriately responding to stakeholders’ expectations through tangible and measurable actions. Therefore, the materiality assessment process of sustainability issues is as follows:

  1. Materiality Identification and Reporting Scope
The Company identifies issues and scopes based on the business operations together with internal and external factors. This links sustainability issues that cover environmental, social, governance and economic dimensions, including human rights issues and business activities, by considering impacts on all stakeholder groups.
  1. Materiality Assessment and Prioritization
Materiality issues are identified and prioritized by thoroughly considering both opportunities and impacts, whether positive or negative, across economic, social, environmental, and governance dimensions. This process ensures that both short-term and long-term effects are addressed with appropriate solutions and mitigations.
  1. Verification and Assurance of Sustainability Issue Assessments
Following the materiality assessment and prioritization process, the Company reviews and verifies the completeness and accuracy of the material sustainability issues. The assessment of materiality issues are reviewed every year. These issues are then presented to the Sustainability and Corporate Governance Committee for review, approval and signing in subsequent steps. Following this process, the approved sustainability issues are disclosed in the Annual Report (56-1 One Report) and communicated to all stakeholders.
  1. Continuous Development Review
The Company actively listens to the opinions and suggestions of all stakeholders through internal and external channels. Responsible teams are tasked with collecting data, summarizing the results, and reporting to the Sustainability and Corporate Governance Committee, the feedback and suggestions are aimed to improving the content of the sustainable development report for the following year.

Sustainability Materiality Issue

Governance and Economic
  • Good Corporate Governance, Risk Management
  • Innovation and Technology
  • Quality products & Services procurement
  • Customer Relationship Management and Customer Responsibility
  • Sustainable Supply Chain Management
Social
  • Human Resource Management
  • Occupational Health and Safety
  • Community Economic Value Creation
Environmental
  • Energy Management
  • Climate Change
  • Water Management
  • Waste Management and Secondary Material
  • Sustainable Packaging Management

Sustainability Materiality Assessment Outcome 2025

Governance and Economic
  • 1 Good Corporate Governance, Risk Management
  • 2 Innovation and Technology
  • 3 Quality products and services procurement
  • 4 Customer Relationship Management and Customer Responsibility.
  • 5 Sustainable Supply Chain Management.
Social
  • 6 Human Resource Management
  • 7 Occupational Health and Safety
  • 8 Community Economic Value Creation
Environmental
  • 9 Energy Management
  • 10 Climate Change
  • 11 Water Management
  • 12 Waste Management and Secondary Material
  • 13 Sustainable Packaging Management

Scope and Impact of Materiality Issue

Materiality Issue Scope and Impact to Stakeholders
Customer Employees Suppliers Competitors Shareholders Community and Society Governmental Sector Creditors
Good Corporate Governance, Risk Management
Innovation and Technology
Quality products and services procurement
Customer Relationship Management and Customer Responsibility
Sustainable Supply Chain Management.
Human Resource Management
Occupational Health and Safety
Community Economic Value Creation
Energy Management
Climate Change
Water Management
Waste Management and Secondary Material
Sustainable Packaging Management